Privacy Policy
Effective Date: March 12, 2026
ScheduleSync AI LLC (“ScheduleSync”, “we”, “our”, or “us”) operates a barber appointment scheduling platform used by barbershops and their customers. This Privacy Policy explains how we collect, use, and protect your information when you use the ScheduleSync mobile application and related services.
By using the ScheduleSync platform, you agree to the practices described in this policy.

Information We Collect
We may collect the following types of information.
Personal Information
When you create an account or book an appointment, we may collect:
• Name
• Email address
• Phone number
• Profile details you provide
• Barber or customer account information
Usage Information
We may automatically collect certain information about how the application is used, including:
• Device type
• IP address
• Application activity
• Appointment activity
• Interaction with app features
Payment Information
Payments within the ScheduleSync platform are processed securely through Stripe.
ScheduleSync does not store full credit card numbers or sensitive payment information on its servers.

How We Use Your Information
We use collected information to:
• Create and manage user accounts
• Allow barbers to configure services and availability
• Allow customers to book appointments
• Send appointment confirmations and reminders
• Process subscription payments
• Process service payments
• Improve application functionality and reliability
• Communicate service-related notifications
• Prevent fraud and maintain system security

SMS Messaging and Notifications
ScheduleSync may send transactional SMS messages related to appointment activity.
These messages may include:
• Appointment confirmations
• Appointment reminders
• Appointment updates or changes
• Requests to confirm or cancel appointments
By providing your phone number when booking an appointment or creating an account, you consent to receive SMS messages related to your appointment and service activity.
Message frequency varies based on appointment activity.
Message and data rates may apply.
Users may opt out of SMS communications at any time by replying STOP to any message received.
For assistance, users may reply HELP.
Mobile phone numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.

Sharing of Information
We do not sell or rent personal information.
We may share limited information with trusted service providers necessary to operate the platform, including:
Stripe – Payment processing
Firebase (Google Cloud) – Authentication and database services
Hosting and Infrastructure Providers – Application hosting and delivery
Notification Providers – For sending appointment reminders and alerts
These service providers only receive the information necessary to perform their services and are required to maintain appropriate privacy and security practices.

Data Security
We implement reasonable and appropriate safeguards to protect user information, including:
• Encrypted data transmission
• Secure authentication systems
• Controlled system access
• Trusted third-party infrastructure providers
While no online system is completely secure, we take appropriate steps to protect user data.

Your Rights and Choices
Users may:
• Update profile information
• Delete their account
• Request deletion of stored data
• Opt out of notifications or SMS messages
To request account deletion or data removal, contact us using the information provided below.

Children’s Privacy
The ScheduleSync platform is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will remove it promptly.

External Links
The ScheduleSync platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Updated versions will be posted on this page with the revised effective date.
Your continued use of the platform indicates acceptance of any updates.

Contact Information
If you have questions about this Privacy Policy or wish to request account or data deletion, please contact us:
ScheduleSync AI LLC
Email:
Joseph@wedotime.com
Phone:
718-216-0174
Address:
1758 Troy Avenue
Brooklyn, NY 11234
United States

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